Frequently Asked Questions
Q.How does your dumpster rental service work?
A.Our dumpster rental service is simple! Choose the right dumpster size for your project, and schedule a delivery date online. On your delivery date, we will deliver your dumpster, you fill it up, and we’ll haul it away at the end of your rental. When you're finished, simply call or text us. We’ll come to haul away your dumpster rental promptly so you can focus on your project. If we don’t hear from you before the end of your scheduled time, we will pick up your dumpster on the last day of your rental period.
We deliver our dumpsters between 8am-8pm. Our delivery times are not guaranteed. We will deliver the dumpster on the day promised, however, the exact time is unknown due to the unpredictable wait times at the landfills. We will however send you a text or a call when we are on the way to your dumpster rental location.
We deliver our dumpsters between 8am-8pm. Our delivery times are not guaranteed. We will deliver the dumpster on the day promised, however, the exact time is unknown due to the unpredictable wait times at the landfills. We will however send you a text or a call when we are on the way to your dumpster rental location.
Q.How do I know what size dumpster rental I need?
A.Choosing the right dumpster rental size depends on your project. A 15-yard dumpster is great for small cleanouts, while a 18-yard dumpster is ideal for construction jobs. If you have a small tighter space that a dumpster might not fit you might want to consider the trash trailer. Frequently, customers request swapouts during their rental to ensure they have space in their dumpster for their projects. We are happy to talk through options with you.
Q.How soon can I get a dumpster rental delivered?
A.We offer fast delivery, often within 24-48 hours of booking. Availability depends on location and demand, so we recommend scheduling in advance. Same-day delivery may also be available. Please call us if you need same-day delivery.
Q.How long can I keep my dumpster rental?
A.Our standard dumpster rental period is typically 7 days, but we offer flexible options if you need more time. Let us know your schedule, and we will do our best to accommodate your needs, pending equipment availability.
Q.How much does a dumpster rental cost?
A.Dumpster rental pricing depends on the size of the dumpster, rental duration, and location. To see the sizes we offer as well as the pricing for each, visit our Dumpster category.
Q.What materials can I put in my dumpster rental?
A.We accept all types of waste including residential trash, construction debris, house cleanout etc. Appliances, mattresses and other electronics are acceptable. We DO NOT haul any concrete, dirt or bricks. If for any reason our trucks are unable to haul off a dumpster you rented due to it being severely overloaded with restricted items, ie. concrete, dirt or bricks, you will be responsible to empty the dumpster and will incur additional charges. However, hazardous materials like asbestos, chemicals, batteries, tires, and paints are prohibited.
Q.What if I fill up my dumpster and need another one?
A.It is very common for project needs to grow once work gets underway, and we are happy to offer a swap-out service during your rental to keep your momentum going. Please be aware that a swap-out is processed as an additional dumpster rental, and your 7-day rental period will reset and start over on the day of the new delivery. To schedule your swap-out, please contact our office directly.
Q.Do I need to be present when the dumpster is delivered?
A.No. It is not required for the renter to be present when the dumpster is delivered. Please make sure any special instructions are given to the office at the time of renting the dumpster.
Q.Do I need a permit for a dumpster rental?
A.If you’re placing the dumpster rental on a public street or sidewalk, you may need a permit. Private property placements typically do not require permits. Please check your local guidelines.
Q.What surfaces can you place the dumpster on?
A.We can place the dumpster on pavement, concrete, dirt or grass. The surface just needs to be strong enough to hold the weight on the dumpster and the contents you load into it. If you are concerned about property damage, we recommend placement of plywood under the container. Please take proper precautions in protecting your property.
Q.Any special requirements when placing a dumpster at my house?
A.It is recommended to allow 4 feet of clearance on all sides of the dumpster to assure adequate clearance. Please refer to our dumpster size guide for dumpster dimensions.
Q.What happens if I exceed the tonnage (weight) included with my dumpster rental?
A.If your dumpster rental exceeds the weight limit included in our rentals, additional charges will apply. All of our trucks are weighed at our dump locations and if allowed tonnage is exceeded, we will charge the additional to your card.
Q.Are we responsible for the roll off dumpster if it is to get damaged in any way?
A.Yes and no. You are not responsible for normal wear and tear on our dumpsters. If, however, damage occurs due to failure to follow our safety rules or negligence (i.e., loading with equipment and hitting the side of the Dumpster) you will be responsible for all damages up to and including replacement of the Roll Off Dumpster, which can cost thousands of dollars. We don't want you or us to be in that situation which is why we ask to only load the dumpster by hand and not with equipment.
Q.Do you require a deposit?
A.All orders require payment on or before delivery.
Q.What sizes of dumpsters do you offer for rental?
A.We offer a variety of dumpster rental sizes. To see the sizes we offer as well as the pricing for each, visit our Dumpster category. The right size depends on the type and volume of waste you need to dispose of.